Communication Skills

Communication Skills

COMMUNICATION SKILLS KIN 331 Peak Performance Prof. Kim Albert Lum LaRon Mitchell Larissa Ugto ICE BREAKER!!! Gather in groups of 3-4 people

Each person take 1 minute to share their Spring Break highlights. Objectives Basics of communication Importance of communication Non-verbal communication Listening skills Cultural barriers

Skit activity Tips to improve communication What is COMMUNICATION? the interchange of thoughts, opinions or information through speech, writing or signs (dictionary) Importance of Communication Classroom

Work Relationships Social skills Athletics Six Elements of the Communication Process 1. Decide you want to share what you want, value, 2. 3. 4.

5. 6. or feel with someone. Translate the thought to be communicated to a message. Sending the message: word articulation. Channeling the message: speaking through words & production of sound waves. Receiver acquires message and interprets/decodes Receiver internally deliberates the response

Happy? Angry? Etc.. Paralanguage Pitch -highness/lowness of a sound Resonance -richness/thinness of your voice Articulation

-the adjustments and movements of speech organs involved in pronouncing a particular sound, taken as a whole Tempo -rate of movement; pattern Volume -loudness/softness

Rhythm -uniformity; patterns Listening A Vital Element in the Communication Process We hear half of what is said (50%), we listen to half of that (25%), we understand have of that (12.5%), we believe half of that (6.25%)

and we remember half of that (3.125%). Did you know that. The impact of a message is divided as: 7% Verbal (words) 38% Paralanguage 55% Body Language Non-Verbal Communication

Physical appearance Posture Gestures Touching Facial expressions Sign language

Zones of Space: How Close Is TOO Close 4. Public Zone -20 or more -teaching a class 3. Social Zone -4-12 -business gatherings/parties 2. Personal Zone -1 4 -conversations with friends 1. Intimate Zone

-0 18 -lovers/ very close friends Activity I: Facial Expressions

Holding a new born baby The loss of a close friend; death. Watching a scary movie. Watching Scary Movie. Winning the lottery. Group member does NOT show up on presentation day. Cultural Barriers In Communication Video clip

Using Positive Language by: Robert Bacal Homework II: Article Summary beneficial Reduces conflict writer/speaker: credible, respectable Activity II: Skits 1. Student & teacher communication -What are better approaches for the student? -Should the teacher be more aggressive in the future?

1. Athlete & coach communication -How could the athlete have handled this better? -Was the coach right for benching his star player for the next game? Improving Communication Skills Speaking -keep eye contact -be aware of body language

-carefully choose words Listening -listen with empathy -listen with openness -be mentally prepared to listen -practice on improving concentra -remind yourself not to judge speaker -listen with your eyes -observe body language

-listen for main ideas -build vernacular/vocabulary -remove distractions when possib -be committed! THE END! Questions? Comments? Concerns?

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