Leadership and Communication

Leadership and Communication

Leadership Leadership and and Communication Communication Chapter 9 HPR 323 What is Communication? Communication is a

process of exchange that is directed toward conveying meaning and achieving understanding between individuals that leads to changes in behavior of the receiver or receivers.

Two types of Communication Interpersonal communication is the process of transferring information and influencing the behavior of people on a one-to-one basis.

Organizational communication is the way by which an agency transmits information to its staff and participants concerning its goals. What is transactional communication?

Involves more than telling or talking at another individual. Implies that communication is two-way interaction rather than one-way and, therefore, affects the sender as well as the receiver. Suggests that people are both sending and receiving messages. Types of Communication

Verbal Nonverbal Written ElectronicTechnological Visual Symbols

Functions of Communication Persuasion and Influence Information Social and Expressive Relations Conflict Resolution Process of

Communication Figure 7.1 Perception Model Figure 7.2 Perceptual Selectivity

Intensity Size Contrast Repetition Motion Novelty and

Familiarity Physical and Personal Factors influencing perceptions Environment

Personal Goals Values Past Experiences Personal Evaluation of Hearsay Social relationships Figure 7.4 Active Listening Implies active

participation on the part of the listener rather than merely passive absorption of comments made by others. How to develop Active Listening Skills Learn to listen to yourself.

Learn to listen accurately and completely Learn to read body language Learn to listen courteously. Learn to give and gather feedback Learn to accept different viewpoints Technical Barriers to effective communication Communication overload Cultural Differences

Knowledge of what you say Meanings associated with words, jargon and professional nomenclature Semantic Language Short-circuiting Timing Perception Barriers

Filtering Perception Sets We hear what we want to hear Trust and Openness Summary Communication is a process to share thoughts The way ideas and feelings are

transmitted Verbal, Non-verbal, written, electronictechnological, visual symbols are channels The Rec Leader uses 2-way transactional communication Active listening and feedback Perceptions are huge and may cause poor communication Barriers may cause communication to fail Important to understand the barriers

Recently Viewed Presentations

  • Bonding in Elements and Compounds Structure of solids,

    Bonding in Elements and Compounds Structure of solids,

    As more electrons contribute to the delocalised pool, these electrostatic forces or metallic bonds strengthen and so more heat (kinetic) energy is needed to separate the atoms and the b.p. is higher. Silicon forms giant covalent molecules in which each...
  • Miscellaneous Notes  The end is near  dont get

    Miscellaneous Notes The end is near dont get

    Course Survey = 2 bonus points (soon to accessible in SmartPhysics) Semiconductors, doped Law of Atmospheres, revisited Reference for this Lecture: Elements Ch 12 Reference for Lecture 19: Elements Ch 13 Lecture 17 Applications of Free Energy Minimum We now...
  • Présentation PowerPoint - Scarlet

    Présentation PowerPoint - Scarlet

    Loi de Gay-Lussac (ou de Charles) Echelle de température absolue Slide 18 Nombre d'Avogadro Slide 20 Slide 21 Effets de température sur les autres états de la matière Dilatation des solides Notion de chaleur Slide 25 Slide 26 Chaleur massique...
  • Chapter 17: Immunization and Immune Testing Copyright  2009

    Chapter 17: Immunization and Immune Testing Copyright 2009

    Chapter 17: Immunization and Immune Testing * * * * * * * * * * * * * * * * * * Immunology Based on adaptive (specific) immunity Humoral or antibody mediated B cells produce antibodies Cellular T...
  • Implicit Programming - École Polytechnique Fédérale de ...

    Implicit Programming - École Polytechnique Fédérale de ...

    Implicit Programming. Viktor Kuncak. Swiss Federal Institute of Technology Lausanne (EPFL) Joint work with: TihomirGvero, EPFL Ali SinanKöksal, now grad student at UC BerkeleyRuzicaPiskac, now at Max-Planck Inst. for Software Systems Philippe Suter, EPFL (graduating)
  • Name of presentation

    Name of presentation

    DATABASE ADMINISTRATION Pertemuan ke-14
  • Figure 5 Nuclease domain structure and metal-dependent nucleic

    Figure 5 Nuclease domain structure and metal-dependent nucleic

    Figure 5 Nuclease domain structure and metal-dependent nucleic acid target cleavage Chen, J. S. & Doudna, J. A. (2017) The chemistry of Cas9 and its CRISPR colleagues
  • Papers on Storage Systems 1) Purlieus: Locality-aware Resource

    Papers on Storage Systems 1) Purlieus: Locality-aware Resource

    Provision virtual MapReduce clusters in a locality-aware manner; ... Map tasks use local reads and reduce tasks also read within the same rack, maximizing the reduce locality ... Consistency loss not problem - only one writer. Asynchronous Replication.