Microsoft PowerPoint - Script Summaries on DHS Approved ...

Microsoft PowerPoint - Script Summaries on DHS Approved ...

Wisconsin HealthcareAssociated Infections in LTC Coalition When to Test Urine Nursing Tool: Application to Case Studies and Development of Provider Communication Scripts The Nursing Process 5 Assessment Steps -a systematic, dynamic way to collect and analyze data Diagnosis -the nurses clinical judgment about the patients response to actual or potential health conditions or needs Outcomes / Planning -based on the assessment and diagnosis, the nurse sets goals for the patient Implementation -nursing care is implemented according to the care plan Evaluation -both the patients status and the effectiveness of the nursing care must be continuously evaluated, and the care plan modified as needed. American Nurses Association When to Test Urine Nursing Tool Wisconsin Healthcare-Associated Infections in LTC Coalition Resident Change in Condition Complete Nursing Assessment (Box A) Localizing Urinary S/S (Box B) Yes Nonlocalizinglocalizing S/S Nonspecific Geriatric S/S (Box C) Warning Signs Present (Box D) Warning Signs Present (Box D) Yes Consult Provider See Script 1 No Consult Provider See Script 2

Yes Consult Provider See Script 3 Box C Nonlocalizinglocalizing / NonlocalizingSpecific Geriatric S/S Behavior Changes Functional Decline Mental Status Change Falls Restlessness Fatigue Not Being HerlocalizingHimself Consult Provider See Script 5 Box D Warning Signs No Consult Provider See Script 4 Observe / Monitor 24localizing48 hours Worse Improved No Urine Testing Necessary See Script 7 Box A Nursing Assessment Complete Nursing Assessment See Nursing Assessment on reverse side of this tool Box B Localizing Urinary S/S Acute dysuria New or worsening frequency New or worsening urgency New or worsening incontinence Gross hematuria Suprapubic pain Costalvertebral angle pain New scrotal / prostate pain Urethral purulence No Change Consult Provider See Script 6 Monitor per Medical Director Protocol

Fever Clearlocalizingcut Delirium o Altered LOC o Disorganized Thinking o Psychomotor Retardation Rigors (shaking chills) Hemodynamic Instability o Hypotension o Tachycardia When to Test Urine Nursing Tool First Step: - Assess resident change of condition Box A Nursing Assessment1,2 Fever defined as Single oral temperature > 100 F; or repeated oral temperatures >99F or rectal temperature >99.5F; increase in temperature of >2 above baseline) Measure vital signs to include: Temperature Heart rate Blood pressure Respiratory rate Oxygen saturation Finger stick glucose 1. 2. Assessment to include: Conjunctiva Oropharynx Chest Heart Abdomen Skin (including sacral, perineum, and perirectal area) Mental status Functional status Hydration status Indwelling devices if present Medication review High KP, Bradley SF, et al. Clinical Practice Guideline for the Evaluation of Fever and Infection in Older Adults Residents of Long-Term Care Facilities: 2008 Update by

the Infectious Disease Society of America. Clinical Infectious Diseases 2009;48:149-171 INTERACT Care Paths - https://interact2.net/tools_v4.html Accessed 08/25/15 Wisconsin HealthcareAssociated Infections in LTC Coalition Case 1: Acute onset of &of Fever Situation:dysuria Jimmy has sudden onset acute dysuria and frequency. Gross hematuria is present with small clots. There is no suprapubic or costovertebral tenderness. Resident evaluation: He has mildly increased confusion since mid-afternoon today. He has had a functional decline requiring an increase in staff assist with bed mobility, transfers, and other ADLs. His appetite is diminished and oral fluid intake in the last 16hr is 600 CCs. Lungs are clear. Bowel sounds are present in all 4 quadrants. Abdomen is non-tender with no vomiting or diarrhea. His urine is dark colored and has mucous shreds. Appearance: This resident is exhibiting localizing urinary tract signs and symptoms with hypoxia and warning signs of fever and tachycardia. Vitals Temperature: 102.3 (oral), Pulse: 104 apical irregular, Respirations: 30 and shallow, B/P: 150/80, O2 Sat on room air is 86%. Finger stick Blood Sugar: 166 Background Diagnoses: Dementia, COPD, Type II DM, CHF, Hx CVA with left hemiplegia, MRSA carrier Recent antibiotics: 10 daysuncomplicated UTI 9/12for

9/22 Allergies: Ciprofloxin Anticoagulants, Hypoglycemic, Digoxin: None Code Status: DNR When to Test Urine Nursing Tool Wisconsin Healthcare-Associated Infections in LTC Coalition Resident Change in Condition Complete Nursing Assessment (Box A) Localizing Urinary S/S (Box B) Yes Nonlocalizinglocalizing S/S Nonspecific Geriatric S/S (Box C) Warning Signs Present (Box D) Warning Signs Present (Box D) Yes Consult Provider See Script 1 No Consult Provider See Script 2 Yes Consult Provider See Script 3 Box C Nonlocalizinglocalizing / NonlocalizingSpecific Geriatric S/S Behavior Changes Functional Decline Mental Status Change Falls Restlessness Fatigue Not Being HerlocalizingHimself Consult Provider See Script 5 Box D Warning Signs No

Consult Provider See Script 4 Observe / Monitor 24localizing48 hours Worse Improved No Urine Testing Necessary See Script 7 Box A Nursing Assessment Complete Nursing Assessment See Nursing Assessment on reverse side of this tool Box B Localizing Urinary S/S Acute dysuria New or worsening frequency New or worsening urgency New or worsening incontinence Gross hematuria Suprapubic pain Costalvertebral angle pain New scrotal / prostate pain Urethral purulence No Change Consult Provider See Script 6 Monitor per Medical Director Protocol Fever Clearlocalizingcut Delirium o Altered LOC o Disorganized Thinking o Psychomotor Retardation Rigors (shaking chills) Hemodynamic Instability o Hypotension o Tachycardia When to Test Urine Nursing Tool Wisconsin Healthcare-Associated Infections in LTC Coalition Resident Change in Condition Complete Nursing Assessment (Box A)

Localizing Urinary S/S (Box B) Yes Nonlocalizinglocalizing S/S Nonspecific Geriatric S/S (Box C) Warning Signs Present (Box D) Warning Signs Present (Box D) Yes Consult Provider See Script 1 No Consult Provider See Script 2 Yes Consult Provider See Script 3 Box C Nonlocalizinglocalizing / NonlocalizingSpecific Geriatric S/S Behavior Changes Functional Decline Mental Status Change Falls Restlessness Fatigue Not Being HerlocalizingHimself Consult Provider See Script 5 Box D Warning Signs No Consult Provider See Script 4 Observe / Monitor 24localizing48 hours Worse Improved No Urine Testing Necessary See Script 7

Box A Nursing Assessment Complete Nursing Assessment See Nursing Assessment on reverse side of this tool Box B Localizing Urinary S/S Acute dysuria New or worsening frequency New or worsening urgency New or worsening incontinence Gross hematuria Suprapubic pain Costalvertebral angle pain New scrotal / prostate pain Urethral purulence No Change Consult Provider See Script 6 Monitor per Medical Director Protocol Fever Clearlocalizingcut Delirium o Altered LOC o Disorganized Thinking o Psychomotor Retardation Rigors (shaking chills) Hemodynamic Instability o Hypotension o Tachycardia When to Test Urine Nursing Tool Wisconsin Healthcare-Associated Infections in LTC Coalition Resident Change in Condition Complete Nursing Assessment (Box A) Localizing Urinary S/S (Box B) Yes Nonlocalizinglocalizing S/S Nonspecific Geriatric S/S (Box C) Warning Signs Present (Box D) Warning Signs Present (Box D)

Yes Consult Provider See Script 1 No Consult Provider See Script 2 Yes Consult Provider See Script 3 Box C Nonlocalizinglocalizing / NonlocalizingSpecific Geriatric S/S Behavior Changes Functional Decline Mental Status Change Falls Restlessness Fatigue Not Being HerlocalizingHimself Consult Provider See Script 5 Box D Warning Signs No Consult Provider See Script 4 Observe / Monitor 24localizing48 hours Worse Improved No Urine Testing Necessary See Script 7 Box A Nursing Assessment Complete Nursing Assessment See Nursing Assessment on reverse side of this tool Box B Localizing Urinary S/S Acute dysuria New or worsening frequency New or worsening urgency New or worsening incontinence Gross hematuria Suprapubic pain Costalvertebral angle pain

New scrotal / prostate pain Urethral purulence No Change Consult Provider See Script 6 Monitor per Medical Director Protocol Fever Clearlocalizingcut Delirium o Altered LOC o Disorganized Thinking o Psychomotor Retardation Rigors (shaking chills) Hemodynamic Instability o Hypotension o Tachycardia When to Test Urine Nursing Tool Wisconsin Healthcare-Associated Infections in LTC Coalition Resident Change in Condition Complete Nursing Assessment (Box A) Localizing Urinary S/S (Box B) Yes Nonlocalizinglocalizing S/S Nonspecific Geriatric S/S (Box C) Warning Signs Present (Box D) Warning Signs Present (Box D) Yes Consult Provider See Script 1 No Consult Provider See Script 2 Yes Consult Provider

See Script 3 Box C Nonlocalizinglocalizing / NonlocalizingSpecific Geriatric S/S Behavior Changes Functional Decline Mental Status Change Falls Restlessness Fatigue Not Being HerlocalizingHimself Consult Provider See Script 5 Box D Warning Signs No Consult Provider See Script 4 Observe / Monitor 24localizing48 hours Worse Improved No Urine Testing Necessary See Script 7 Box A Nursing Assessment Complete Nursing Assessment See Nursing Assessment on reverse side of this tool Box B Localizing Urinary S/S Acute dysuria New or worsening frequency New or worsening urgency New or worsening incontinence Gross hematuria Suprapubic pain Costalvertebral angle pain New scrotal / prostate pain Urethral purulence No Change Consult Provider See Script 6 Monitor per Medical Director Protocol

Fever Clearlocalizingcut Delirium o Altered LOC o Disorganized Thinking o Psychomotor Retardation Rigors (shaking chills) Hemodynamic Instability o Hypotension o Tachycardia Script 1:Physician Communication Localizing Signs and Symptoms with Warning Signs Phone contact necessary Box A Nursing Assessment Complete Nursing Assessment Resident: Jimmy Issick Provider: Dr. Wesby Date: 11/7/15 8:00PM This message is to inform you of a change in condition: Chief Complaint: Acute onset of dysuria and fever over the last two hours. Situation : Jimmy has sudden onset of acute dysuria and frequency. Gross hematuria is present with small clots. There is no suprapubic or costovertebral tenderness. Vitals: Temperature 102.3 (oral) Pulse 104 apical and irregular, Respirations 30 and shallow, B/P 150/80. O2 Sat on room air is 86%. Finger-stick Blood Sugar: 166 Box B Localizing Urinary S/S Acute dysuria New or worsening frequency New or worsening urgency New or worsening incontin ence Gross hematuria Suprapubic pain Costalvertebral angle pain New scrotal / prostate pain Urethral purulence Box C Nonlocalizinglocalizing / NonlocalizingSpecific Geriatric S/S Behavior Changes Functiona l Decline Mental Status Change Falls Restlessness

Fatig ue Not Being HerlocalizingHimself Box D 6 Background: Diagnoses: Dementia, COPD, type 2 DM, CHF, Hx CVA with left hemiplegia, MRSA carrier Recent antibiotics : Had Trimeth/Sulfa 10 days for Lower Resp Infx 9/12-9/22 Allergies: Ciprofloxin Anticoagulants, Hypoglycemics, Digoxin: None Code Status: DNR Warning Signs Fever Clearlocalizingcut Delirium o o o Resident evaluation : He has mildly increased confusion since mid-afternoon today. He has had a functional decline requiring an increase in staff assist with bed mobility, transfers, and other ADL's. His appetite is diminished and oral fluid intake in the last 16hr is 600 CCs. Lungs are clear. Bowel sounds are present in all 4 quadrants. Abdomen is non-tender with no vomiting or diarrhea. He has mucous shreds, urine is dark colored. Appearance: This resident is exhibiting localizing urinary tract signs and symptoms with hypoxia and warning signs of fever, tachycardia. Review/Notify : According to our understanding of best practices and our facility protocols, the information is suffi cient to indicate an active urinary tract infection. We request an order to obtain a urinalysis and culture. Please advise regarding further treatment. Altered LOC Disorganized Thinking Psychomotor Retardation Rigors (shaking chills) Hemodynamic Instability o Hypotension o Tachycardia Script I Physician Communication Localizing Signs and Symptoms with Warning Signs Wisconsin Healthcare-Associated Infections in LTC Coalition PHONE CONTACT NECESSARY Resident: Jimmy Issick Provider: Dr. Wesby Date: 11/7/15 8:00PM This message is to inform you of a change in condition:

Chief Complaint: Acute onset of dysuria and fever over the last two hours. Situation: Jimmy has sudden onset of acute dysuria and frequency. Gross hematuria is present with small clots. There is no suprapubic or costovertebral tenderness. Vitals: Temperature 102.3 (oral) Pulse 104 apical and irregular, Respirations 30 and shallow, B/P 150/80. O2 Sat on room air is 86%. Fingerstick Blood Sugar: 166 Background: Diagnoses: Dementia, COPD, type 2 DM, CHF, Hx CVA with left hemiplegia, MRSA carrier Recent antibiotics: Had Trimeth/Sulfa 10 days for Lower Resp Infx 9/12localizing9/22 Allergies: Ciprofloxin Anticoagulants, Hypoglycemics, Digoxin: None Code Status: DNR Resident evaluation: He has mildly increased confusion since midlocalizingafternoon today. He has had a functional decline requiring an increase in staff assist with bed mobility, transfers, and other ADL's. His appetite is diminished and oral fluid intake in the last 16hr is 600 CCs. Lungs are clear. Bowel sounds are present in all 4 quadrants. Abdomen is nonlocalizingtender with no vomiting or diarrhea. He has mucous shreds, urine is dark colored. Appearance: This resident is exhibiting localizing urinary tract signs and symptoms with hypoxia and warning signs of fever, tachycardia. Review/Notify: According to our understanding of best practices and our facility protocols, the information is sufficient to indicate an active urinary tract infection. We request an order to obtain a urinalysis and culture. Please advise regarding further treatment. Role Playing Between Nurse and Provider Using Case Study 1 Script Nursing Tool: Case Study 2 Case 2 - Localizing Signs/Symptoms w/o Warning Signs Situation: Tommy has acute onset of dysuria, urgency and frequency with no costo-vertebral or suprapubic tenderness. Urine is clear and amber Resident evaluation: He has no recent med changes or change in mental status. His oral intake is unchanged, weight is stable, follows commands and is oriented in person, place, and time. He has no shortness of breath, chest or abdominal pain and he has not vomited. Bowel sounds are normal Appearance: The resident is exhibiting localizing signs and symptoms of a localized urinary tract infection without warning signs. Vitals Temperature: 98 (Oral) Pulse: 78 (apical) BP: 112/68 O2 Sat: 94% RA Finger stick Blood Sugar: 166 Background Diagnoses: C0PD, mild CHF, HTN Recent antibiotics: None Allergies: Trimeth/sulfa Anticoagulants, Hypoglycemics, Digoxin: none Code Status: Full Code When to Test Urine Nursing Tool Wisconsin Healthcare-Associated Infections in LTC Coalition Resident Change in

Condition Complete Nursing Assessment (Box A) Localizing Urinary S/S (Box B) Yes Warning Signs Present (Box D) Yes No Nonlocalizinglocalizing S/S Nonspecific Geriatric S/S (Box C) Warning Signs Present (Box D) Yes Call Provider to request urine testing See Script 1 Call or fax Provider to request urine testing -See Script 2 Call Provider ASAP to request further testing See Script 3 No Call or Fax Provider to Observe/24 hr. Monitor See Script 4 Worse Call Provider to request O2 and /or additional treatment See Script 5 Box A Nursing Assessment Complete Nursing Assessment See Nursing Assessment on reverse side of this tool Box B Localizing Urinary S/S Acute dysuria New or worsening frequency New or worsening urgency New or worsening incontinence Gross hematuria Suprapubic pain

Costalvertebral angle pain New scrotal / prostate pain Urethral purulence Box C Nonlocalizinglocalizing / NonlocalizingSpecific Geriatric S/S Behavior Changes Functional Decline Mental Status Change Falls Restlessness Fatigue Not Being HerlocalizingHimself Box D Warning Signs Improved No Urine Testing Indicated after Observation See Script 7 No Change Call or fax ProviderMonitor per Medical Director Protocol See Script 6 Fever Clearlocalizingcut Delirium o Altered LOC o Disorganized Thinking o Psychomotor Retardation Rigors (shaking chills) Hemodynamic Instability o Hypotension o Tachycardia When to Test Urine Communication Blank Script Blank Script - PHYSICIAN COMMUNICATION Localizing Signs and Symptoms with Warning Signs Mode of Communication: PHONE 0 FAX Box A Nursing Assessment Complete nursing assessment Box B Localizing Urinary S/S Acute dysuria 0

New or worsening frequency 0 New or worsening urgency 0 New or worsening incontinence 0 Gross hematuria 0 Suprapubic pain 0 Costalvertebral angle pain 0 New scrotal / prostate pain 0 Urethral purulence 0 0 Resident: Provider: Date: This message is to inform you of a change in condition: Chief Complaint: Situation: Box C Non - Vitals: Temperature Finger - Pulse stick Blood Sugar: Background Diagnoses: Recent antibiotics: Allergies: Anticoagulants, Hypoglycemic, Digoxin: Code Status: Resident evaluation: Appearance: Review/Notify: Resp B/P O2 Sat 0 0 0 0 0 0 0

localizing / Non Specific Geriatric S/S Behavior Changes Functional Decline Mental Status Change Falls Restlessness Fatigue Not Being Her or Himself - Box D Warning Signs Fever 0 Clear - cut Delirium 0 Altered LOC o Disorganized Thinking o Psychomotor Retardation o Rigors (shaking chills) 0 Hemodynamic Instability 0 Hypotension o Tachycardia o Case Study 2 Answer Keys When to Test Urine Nursing Tool Case Study 2 Nursing Tool Answer Key Wisconsin Healthcare-Associated Infections in LTC Coalition Resident Change in Condition Complete Nursing Assessment (Box A) Localizing Urinary S/S (Box B) Yes Nonlocalizinglocalizing S/S Nonspecific Geriatric S/S (Box C) Warning Signs Present (Box D) Warning Signs Present (Box D) Yes Consult Provider

See Script 1 No Consult Provider See Script 2 Yes Consult Provider See Script 3 Box C Nonlocalizinglocalizing / NonlocalizingSpecific Geriatric S/S Behavior Changes Functional Decline Mental Status Change Falls Restlessness Fatigue Not Being HerlocalizingHimself Consult Provider See Script 5 Box D Warning Signs No Consult Provider See Script 4 Observe / Monitor 24localizing48 hours Worse Improved No Urine Testing Necessary See Script 7 Box A Nursing Assessment Complete Nursing Assessment See Nursing Assessment on reverse side of this tool Box B Localizing Urinary S/S Acute dysuria New or worsening frequency New or worsening urgency New or worsening incontinence Gross hematuria Suprapubic pain Costalvertebral angle pain New scrotal / prostate pain Urethral purulence No Change

Consult Provider See Script 6 Monitor per Medical Director Protocol Fever Clearlocalizingcut Delirium o Altered LOC o Disorganized Thinking o Psychomotor Retardation Rigors (shaking chills) Hemodynamic Instability o Hypotension o Tachycardia SCRIPT 2 - PHYSICIAN COMMUNICATION Localizing Signs and Symptoms without Warning Signs MAY FAX Resident: Tommy Needalittlehelp Date: 11/7/15 3:00PM Provider: Dr. Wesby This message is to inform you of a change in condition: Chief Complaint: Acute onset of dysuria, urgency and frequency starting after lunch today. Situation: Tommy is complaining of acute dysuria, urgency and frequency. He has been incontinent three times today which is unusual for him. Urine is clear and amber in color. He has no costovertebral angle tenderness or suprapubic tenderness. He is not otherwise in distress. Vitals: Temperature 98 (oral), Pulse 78 apical, Respirations 20 and unlabored, B/P 112/68, O2 Sat 94%. Finger-stick Blood Sugar: 166 Background Diagnoses: COPD, mild CHF, HTN Recent antibiotics: None Allergies: Trimeth / Sulfa Anticoagulants, Hypoglycemic, Digoxin: None Code Status: Full code Resident evaluation: Hes had no recent medication changes. He has no change in mental status and is oriented to person, place and time and follows commands. He is independent with ADLs. Hes eating and drinking and is on a 1400 cc 24 hr. fluid restriction and took in 1400 ccs in the last 24 hours. His weight is stable. There is no shortness of breath, chest or abdominal pain and he is not vomiting. Bowel sounds are active in all quadrants. Appearance: This resident is exhibiting localizing symptoms suggesting the need to obtain a urinalysis. Review/Notify: According to our understanding of best practices and our facility protocols, the information is sufficient to indicate an active urinary tract infection. We request permission to obtain a urinalysis, continue to encourage fluids within residents fluid restriction guidelines and continue to observe. This resident does NOT need an immediate prescription for an antibiotic, but may need further evaluation and treatment. We will update MD with lab results. May Role Play Using Case Study 2 Script

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