Convergent Communication Applications Using SIP Yoram Arbel Comox
Convergent Communication Applications Using SIP Yoram Arbel Comox Inc. [email protected] 1 Yoram Arbel Comox Convergent Communication via SIP Internet applications, distribution, connectivity Ubiquity and quality of Telephony
Rich applications and GUI can be applied to PSTN calls No need to wait for complete coverage of VoIP infrastructure 2 Yoram Arbel Comox Converged Communication Application examples Telephony
WAP SMTP Presence Comox HearMe eCalling Most Communications today: either real-time (telephones) or asynchronous (email, web pages) Integrated Communication: combines asynchronous publication of user availability in email and elsewhere with real-time Internet voice conferencing Cyber-era business card which includes the
means to make contact 4 Yoram Arbel Comox Example: Email click-to-call Availability and contact links tie a conference to a particular subject. Recipients follow up with voice conversation when
the sender is around. 5 Yoram Arbel Comox HearMe eCalling Example 1 Email Invites Conversation 2 Embedded Presence
Projection 3 One Click eCall OR 6 Yoram Arbel Comox Example: a company directory Clicking next to the names of any
available employees will call them at their computers or telephones. 7 Yoram Arbel Comox VoiceCONTACT Application on VoiceSERVER Platform
SIP Simplicity for: Easy interface to gateway, softswitch, Unified Messaging, other services Small (<150KB) client for internet distribution Call processing - e.g. Follow me SIP Scalability: HTTP style stateless transactions allow use of web based load balancing techniques 9 Yoram Arbel
Comox Federated Systems Model HearMe operates VoiceNETWORK, global service for everyone Service Providers, Enterprises can license domain VoiceSERVERS - DNS name space Domain controller defines routing and policy SIP Proxy model directly supports this architecture 10 Yoram Arbel
Comox Firewalls SIP offers hope of an endorsed standard that will be able to penetrate for inbound transactions 11 Yoram Arbel Comox 12
Yoram Arbel Comox MailVision Unified Messaging Platform Voicemail, email, Fax, documents Access from Web, Line Phone, Celphone Modular Scalable
multiple servers anywhere on the net Open Standards: SIP, IMAP4, LDAP, POP3, WAP... 13 Yoram Arbel Comox SIP PSTN IMAP4
Comox MailVision Unified Messaging - PC Web Access Email Fax Voice Documents 15 Yoram Arbel Comox
SIP Interface for Incoming Message and Access Servers Easy integration with Softswitch, Gateway, VoiceSERVER INVITE information may affect handling e.g. immediate non-password access to own mailbox 16 Yoram Arbel Comox Rich User Interface with SIP clients
SIP Message Waiting information can be presented on screen phones GUI much more friendly than IVR JAVA application on Intelligent SIP phones, or server rendering on dumb screen phones 17 Yoram Arbel Comox JAVA SIP Phone Interface
18 Yoram Arbel Comox Potential use of SIP under the hood Interface between some of the system modules Intelligent load balancing 19 Yoram Arbel
Comox SIP Enables Convergence Provides an Internet like model for manipulating PSTN/IP telephony networks SIP will be a catalyst for converged networks 20 Yoram Arbel Comox Comox
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