Ag Communications One to One Communication One to One Communication Communicating with one other person
One to One Communication Face to Face Conversations Telephone Calls Interviews Verbal Aspects
Conversation- talking about various matters of interest to both parties, these are usually not planned or rehearsed beforehand Conversation
How to Improve Conversation 1. Send and Receive Message Accurately- always give careful thought to what you say, make sure it is in words your receiver will understand, rephrase if your listener doesnt get your drift, and
always listen effectively How to Improve Conversation 2. Be Courteous- take turns, dont interrupt to insert your own ideas, avoid verbally attacking someone when you disagree with what they
are saying, and always try to remain open minded How to Improve Conversation 3. Be able to Speak on a Number of topics- try to develop a variety of interests, dont jump from one topic
to another without transition, be sure to allow the other person in the conversation to speak about their interests as well How to Improve Conversation 4. Learn to Enjoy Conversationalways try to speak with
enthusiasm and dynamics and attempt to make the conversation enjoyable for everyone. Conversation is one of lifes most pleasant means of teaching and learning Non Verbal Aspects 1.
Kinesics- Use of Body Motion; eye contact, facial expressions, length of time you maintain eye contact Non Verbal Aspects
Understanding non-verbal aspects is essential because over 50% of a messages impact comes from body language 7%- Verbal (Words) 38%- Vocal (Volume, Pitch, Tone, etc.) 55%- Body Language (Kinesics & Proxemics)
Kinesics A.Eye Contact- authority demands eye contact, not making eye contact can give a negative impression- lying, lack of respect, lack of focus etc.
1. Avoid Extremes- avoid making too much or too little eye contact Kinesics B. Facial Expressions- show interest, anger, disappointment, fear, sadness, etc.
Facial Expression Awareness- be aware of your facial expressions during conversation, they convey your
mood Kinesics C. Arm- Hand Movement describe, locate, symbolize and explain
Avoid extremes- lack of movement suggests disinterest, too much movement can be distracting- be natural Non Verbal Aspects 2. Proxemics- Using space, avoid
invading personal space a.Friends and Family- allow closeness,most allow touch, hugs etc. Proxemics General Spatial Comfort Zone Intimate- (0-18)
Personal- (1.5-4) Social- (4-12) Public- (12-20) Proxemics b.Acquaintances- Being too close may cause discomfortyou may put up barriers
Non Verbal Aspects 3. Time- amounts of time spent tell us much More time means more important Time
Allowing many interruptions signals feelings of unimportance Non Verbal Aspects 4. Appearanceneatness and being well groomed- smell
good, clothing is clean and neat, hair is brushed and styled Appearance You cant get a first impression back- we can
control cleanliness and neatness- we may have to overcome impressions about height, weight, or other stereotypes Non Verbal Aspects 5. Paralanguageuse of rate,
tone, etc.: voice- can convey messages about mood or attitude Paralanguage 1.Vocalized
Pausesoveruse can send negative messageslying or stupidity What Messages are YOU Sending? Are
you aware of : Your expressions? Your cleanliness? Your tone? Your proxemity? Your timing Words and meanings behind them?
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