Organizational Design, Diagnosis, and Development Session 13 Organizational Diagnosis, III Survey Feedback & Design of Interventions Objectives To understand how data collection and feedback can be used to change behavior in organizations
To examine the data collection feedback cycle To consider steps in feed back data To survey various interventions and data needed for their design MEASUREMENT GENERATES ENERGY
Focuses energy on area of data collection Sanctions and rewards are implied Evaluation enhances performance Explicit rewards may be offered Measurement can be counter productive leads to inaccurate or no information leads to misdirected energy FEEDBACK
Defined -- information regarding actual performance or the results of the activities of a system. Enables correction of errors Not automatic in a social system OD function can facilitate the feedback process HOW DATA COLLECTION EFFECTS BEHAVIOR data collection
perceived accuracy power groups involvement motivation perceptions of data productive
behavior unproductive behavior FEEDBACK MODEL Input Process
Feedback Output MOTIVATING EFFECTS OF FEEDBACK Through disconfirmation Through intrinsic reward expectations Through external reward expectations
Through cueing Through learning IMPLICATIONS FOR PRACTICE Powerful groups need to be included and employees need to perceive this. Data must not be used in a punitive fashion Perception of data must be as accurate and valid
Feedback has to be used in a constructive fashion DATA COLLECTION FEEDBACK CYCLE
Planning to use data Collecting data Analyzing data Feeding back data Following - up EFFECTIVE FEEDBACK
FEEDBACK MEETINGS Process issues Validating data Accepting responsibility Problem solving
APPROACHES TO FEEDBACK MEETINGS Family group Survey guided
Subordinate group Peer group Intergroup EFFECTIVE INTERVENTIONS
Readiness for change Capability for change Cultural context Abilities of the change agent HISTORICAL DATA Background of the organization Immediate circumstances of the problem STRUCTURAL DATA
Formal organization (chart, job descriptions Goals Tasks Technology & environment Financial & personnel information Policies & procedures FUNCTIONAL DATA Communication systems Organizational knowledge -- how do
you get it Organizational culture & climate Reward systems ATTITUDINAL DATA
Leadership Coworkers Customers Work & Organization Competition Suppliers Host community Regulatory bodies
RELATIONAL DATA Time -- view of past, present, future Meaning of work Authority & power Key people & groups
STRATEGIC INTERVENTIONS Necessary data historic structural functional attitudinal relational TECHNO-STRUCTURAL
INTERVENTIONS Necessary data historic structural functional HUMAN RESOURCE INTERVENTIONS Necessary data functional attitudinal
relational HUMAN PROCESS INTERVENTIONS Necessary data attitudinal functional relational Backwards & Forwards Summing up - Todays session reviewed how
to use survey feedback to influence change and the techniques of collecting and feeding back survey data. As a preview for considering interventions, we examined appropriate data for varying types of interventions. Looking ahead - Next time we consider the management of change.
Petroleum Act & Rules 2002 wrt POL Storage Installations . Petroleum Act 1934 Amended 2002 under revision 2011. Class-Aupto30 lits. No License. Up to 100 lits class-A can be stored if intended to be used to generate power for motor...
MAP CREATION USING ARCVIEW: PRACTICAL ISSUES Tom Largo Bureau of Epidemiology November 13, 2006 TOPICS TO COVER Optimal shades to select for B & W printed MDCH documents Determination of appropriate classification type Equal Interval Quantile Natural Breaks Standard Deviation...
Others have animation rendering (ex- Game Maker) Look for flaws (movement, discolored pixels …) Repeat - Repeat for all animations. Based on Chapter 9, Designing Arcade Computer Game Graphics, by Ari Feldman
Continue to support reduction/reuse activities in the community including Fix-It clinics, reuse events, food waste reduction, and waste exchange/swaps. 2019 and ongoing. Mattress Recycling. Collect mattresses and recycle them via MassDEP grant program.
the little owl, the cormorant, the great . owl, the white owl, the desert owl, the . osprey, the stork, any kind of heron, the hoopoe and the bat. Instructions About Eating Clean and Unclean. Vayiqra /Leviticus 11:20-23 " 'All...
Law of Definite Proportions Regardless of the amount, a compound is always composed of the same elements in the same proportion by mass. The proportions are found by calculating the percent by mass. Percent by Mass Based on the law...
The state of the sector. Countries now face the triple challenge of achieving sustainable services and EU . acquis . harmonization in the context of changing climate, decreasing populations, disruptive technology and economies with uncertain prospects.
Ready to download the document? Go ahead and hit continue!