User Analysis, Part B ITSW 1410 Presentation Media

User Analysis, Part B ITSW 1410 Presentation Media

User Analysis, Part B ITSW 1410 Presentation Media Software Instructor: Glenda H. Easter General Characteristics of Your Audience Provide an overview of your audience. This will consist of the statistical

information collected in your survey instrument. User Analysis, Part B 2 Impact of Documentation What difference will this manual make to

your audience? User Analysis, Part B 3 Key Concepts

What knowledge does the user need for the application you are documenting? What is the overall purpose of your documentation? User Analysis, Part B 4 Tasks

What tasks do you plan to cover in your manual, i.e. printing, formatting, editing, etc.? User Analysis, Part B 5 Problem Solving

What are some of the problems users encounter that your manual will alleviate? User Analysis, Part B 6

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