RAILINC I ACACSO 2013 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ Car

RAILINC I ACACSO 2013 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ Car Hire Data and Industry Insights David Humphrey, PhD ACACSO May 9, 2013 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ 1 RAILINC I ACACSO 2013 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ Todays Presentation Focus on October 2012 CHDX File Primarily August 2012 Activity Count and Summary of Detailed Records ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ 2 RAILINC I ACACSO 2013 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ Account Type: Car Hire (010) Appurt. Penalty Total Value by Percentage Empty Miles Current 6.1M 1.7B 1.2B 233.9M 68 27 5 1st

Adjustment 135K 33.9M 29.4M 4.2M 56 43 1 Prior 177K 86.6M 73.4M 3.5M 19 79 Percent Reported by Class 1 83 80 98 97 97 100 96 97 100 87 79 89 Miles Loaded Miles Time Record Count Total Value

($) 2 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ 3 RAILINC I ACACSO 2013 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ Account Type: Special (400) Reclaim Supp. Reclaim Counter Reclaim Percent Reported by Class 1 5K 5K 116K 392K 17 17 31 17 95 94 83 80 Penalty Empty Miles 6.6M Appurt. Loaded Miles 9.7M Miles

Record Count 225K Total Value ($) 12.9M Time Total Value by Percentage 91 7 2 96 2 1 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ 4 RAILINC I ACACSO 2013 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ Account Type: Loading Point Reclaims (222) Reclaim Supp. Reclaim Counter Reclaim Percent Reported by Class 1 103K 8.2M 67 33 0.1K 2K 62 38

3.8M 256K 79 21 100 89 100 98 4K 86 100 98 Penalty Empty Miles Appurt. Loaded Miles Miles Record Count Total Value ($) Time Total Value by Percentage ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ 5 RAILINC I ACACSO 2013 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ Account Type: Held Short Reclaims (224) Reclaim Supp. Reclaim Counter Reclaim Percent Reported by

Class 1 63K 0.1K 7.2M 69 31 9K 61 39 83 16 0.3K 6K 141K 409K 91 100 96 100 94 100 96 100 Penalty Empty Miles Miles Loaded Miles Total Value ($) Time Record Count Appurt.

Total Value by Percentage ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ 6 RAILINC I ACACSO 2013 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ Account Type: Bilateral (425) Reclaim Supp. Reclaim Counter Reclaim Percent Reported by Class 1 0.1K 8 100 72 5K 4K 86 13 100 100 Penalty Empty Miles 112K Appurt. Loaded Miles 106K Miles Record Count 35K Total Value ($)

1.3M Time Total Value by Percentage 86 1 2 76 9 15 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ 7 RAILINC I ACACSO 2013 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ Account Type: Car Hire Misc. (024) 0.8K 68K Current 0.6K 1st Adjustment 0.1K 113K Prior 8K 395K Percent Reported by Class 1 89 50 100 0 Penalty

Empty Miles Appurt. Loaded Miles Miles Record Count Total Value ($) Time Total Value by Percentage 76 24 100 100 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ 8 RAILINC I ACACSO 2013 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ Account Type: Rule 4 (040) Current 1st Adjustment Prior Percent Reported by Class 1 0.1K 76 74 97 24K 15K 96 87 64

64 Penalty Empty Miles 1.4M Appurt. Loaded Miles 41K Miles Record Count 8K Total Value ($) 1.1M Time Total Value by Percentage 90 9 1 74 26 1 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ 9 RAILINC I ACACSO 2013 ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ Questions? Railinc Customer Support Center Email: [email protected] Phone: 1-877-RAILINC ++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++ 10