Cultural Competence and Awareness Training Presented by Alexia

Cultural Competence and Awareness Training Presented by Alexia

Cultural Competence and Awareness Training Presented by Alexia Eslan and Arman Lorz from JSI Research & Training Institute AGENDA Group Introductions Review Objectives for Training

Define Diversity Heritage vs. Ethnicity vs. Race Discuss Culture and the Stages of Cultural Awareness Social Identities and Privilege Indicators Define Cultural Competence Latino Cultural Values Cultural Humility Case Studies and Wrap-up INTRODUCTIONS Take 10 minutes to create a design (drawing, sketch or words that represent you) Name Organization you work with Describe your design OBJECTIVES By the end of the training:

Participants will be able to explain the difference between diversity, cultural awareness and cultural competence. Participants will be able to look introspectively, identify where they are in the cultural awareness continuum and think of ways to progress to the next level. Participants will be able to identify four Latino Cultural Values. As a group, participants will be able to identify and discuss cultural barriers from case studies and/or in real life situations. DIVERSITY Diversity is the mosaic of people who bring a variety of backgrounds, styles, perspectives, values, abilities and beliefs as assets to the groups and organizations to which

they belong. ACTIVITY I will read a list of statements. After each one, stand up if the statement represents you and then sit down again, and so forth. Dimensions of Diversity Ethnicity Language Level of acculturation Socio-economic status Age

Geography (city/suburbs/rural) Gender Individual Race Children Religion Politics Sexuality Country of origin

Marital status Physical Mental ability Heritage vs. Ethnicity vs. Race Ancestry/Heritage is the process by which an individual acquires or becomes predisposed to characteristics of its parent. Through inheritance, variations exhibited by individuals can accumulate and cause a species to evolve. An ethnic group or ethnicity is a group of human beings whose members identify with each other, usually on the basis of a presumed common genealogy or ancestry. Ethnic identity is also marked by recognition from others of the distinctiveness of a group, and by common cultural, linguistic, religious, behavioral or biological traits. The term race refers to the concept of dividing people into populations or groups on the basis of various sets of characteristics and beliefs about common ancestry. The most

widely used human racial categories are based on visible traits (especially skin color, cranial or facial features and hair texture) and self-identification. What is Culture ? Learned Cumulative Normative Culture affects how we view the world, others, family, relationships... Cultural Awareness A fish only discovers its need for water when it is no longer in it. Our own culture is like

water for the fish. It sustains us. We live and breathe through it. ~ Stephanie Quappe and Giovanna Cantatore Stages of Cultural Awareness Proficiency Unconsciously Aware Competence Consciously Aware Sensitivity Consciously Unaware Blindness Unconsciously

Unaware VIDEO Valuing Diversity Questions to Discuss in Your Small Groups What did you see taking place in the video? What did you learn from the video? Think how you might be able to apply what you learned from the video at your work or personal life. Some Cultural Blocks to CrossCultural Relationships Stereotyping Blindness

Ethnocentrism Prejudice Oppression Discrimination Imposition Fear Lack of Experience Social Identities and Privilege Indicators ABILITY AGE

RELIGION RACE ETHNICITY GENDER ECONOMICS SEXUALITY Cathy L. Royal Ph.D. Kaleidoscope of Identities AGE RACE I TY AL

XU RE LIG IO N SE YOU G ER D EN N A

TI O N A L ITY CLA SS Cathy L. Royal Ph.D. ILIT B A Y Kaleidoscope of Identities

AGE RACE ABLE G MAN O W N A TI O N A L

ITY ER D EN I TY AL XU RE LIG IO N SE YOU

CLA SS Cathy L. Royal Ph.D. ILIT B A Y Kaleidoscope of Identities AGE RACE MAN O W

N MA G N A TI O N A L ITY ER D EN

I TY AL XU RE LIG IO N SE ABLE ABLE CLA SS Cathy L. Royal Ph.D.

YOU ILIT B A Y Kaleidoscope of Identities AGE RACE MAN O W N MA

CH RI ST IA N RE LIG IO N G ABLE ABLE + ILIT

B A Y N A TI O N A L ITY A. ER D EN

I TY AL XU YOU U . S . UPPE R MIDD LE CLA SS Cathy L. Royal Ph.D.

.o. RO L TE UA HE EX -S - 2540 y SE TE WHI Stages of Cultural Awareness

Proficiency Unconsciously Aware Competence Consciously Aware Sensitivity Consciously Unaware Blindness Unconsciously Unaware Cultural Competence Cultural competence refers to an ability to interact effectively with people of different cultural backgrounds. Developing cultural competence results in

an ability to understand, communicate with, and effectively interact with people across cultures. To become more culturally competent a system or health provider needs to: Value diversity Have capacity for cultural selfassessment Be conscious of the dynamics that occur when cultures interact Have knowledge of different cultural practices and worldviews Some Latino Cultural Values Familismo (Family) Gender Roles Marianismo Machismo

Respeto (Respect) Fatalismo (Fate) To become more culturally competent a system or health provider needs to: Value diversity Have capacity for cultural self-assessment Be conscious of the dynamics that occur when cultures interact

Have knowledge of different cultural practices and worldviews Institutionalize cultural knowledge Develop Cross-cultural skills Adapt service delivery so that it reflects an understanding of the diversity between and within cultures Systemic view System

Organization Health Provider Individual "Culture does not change because we desire to change it. Culture changes when the organization is transformed; the culture reflects the realities of people working together every day. Frances Hesselbein The Key to Cultural Transformation, Leader to Leader (Spring 1999) Cultural Humility Its a life long process that individuals consciously enter into with clients, colleagues, friends and themselves.

Case Studies Consider the following questions: To what extent do I understand what the client is going through? What would be the priorities to work with him/her? Have you worked with individuals in similar situations? How did you respond? What steps can be taken to address the concerns and needs of all parties involved? What are some of the personal or professional challenges you might face in helping this

individual? CONTACT INFORMATION Alexia Eslan [email protected] (303) 262-4319 Arman Lorz [email protected] (303) 262-4321 www.proyectoideas.jsi.com

Recently Viewed Presentations

  • Traditional Folktales - WELCOME TO MRS. MICHELLE'S ESL CLASSES

    Traditional Folktales - WELCOME TO MRS. MICHELLE'S ESL CLASSES

    How much folklore is transmitted through schools? Do you think schools should make a point of transmitting folklore or is that the responsibility of each family? Can you think of any traditional proverbs or sayings from your country? Do you...
  • Student Support (Disability Services) Disabled Students Allowances (DSA)

    Student Support (Disability Services) Disabled Students Allowances (DSA)

    • NHS Awards Agency for Scotland • NHS BSA Student Bursaries • A Research Council . In most cases you do not have to be in receipt of a student loan in order to apply for DSA, you just need...
  • Hpe 341 Advanced Biomechanics

    Hpe 341 Advanced Biomechanics

    The AROM regression model for lower trunk CF reported trunk right lateral flexion although, it was not-significant (22.5 % , p > .05) The final regression model for CHS reported trunk lateral flexion at ball impact and lower trunk CF...
  • Words to Know 'A Rose for Emily' by William Faulkner

    Words to Know 'A Rose for Emily' by William Faulkner

    "A Rose for Emily" by ... Temerity Noun: Reckless boldness; rashness A wise man lacks the temerity to stare a vicious dog in the face. Tedious Adjective: Long and tiresome The tedious worksheets were slowly changing the students into zombies.
  • Pumping Lemma

    Pumping Lemma

    If A is a regular language then A has a 'pumping length' p such that any string s that is longer than p can be broken into 3 pieces s = xyz. so that. xyiz is in A. Basically saying...
  • Biodiversity of Life - Laurel County

    Biodiversity of Life - Laurel County

    Biodiversity of Life Chapter 6 What is Biodiversity? The variety of life in a given location. The best biodiversity is found: near the equator Hotspots for Biodiversity… Tropical rain forests Coral Reefs Tropical lakes Why is Biodiversity so Important? Life...
  • Presentation Title Arial 28 Pt Regular and Can Be Two Lines

    Presentation Title Arial 28 Pt Regular and Can Be Two Lines

    The MM's Airmatch service receives the AMON messages, performs ingress processing, and then stores them to MongoDB. PROCESS stage. AirMatch service in MM calculates the solution based on the info in the DB and stores the solution back to the...
  • BT - British Computer Society

    BT - British Computer Society

    BT have also done shadowing through NHS Live engagement with Rushcliffe PCT, South Devon, Torbay Care Trust, Ealing PCT and Waltham Forest PCT, to understand first hand how community matrons and other health professionals actually work day to day.