FIRO-B Workshop Facilitator: Ian Govier o s e

FIRO-B Workshop Facilitator: Ian Govier o s e

FIRO-B Workshop Facilitator: Ian Govier o s e o r

C e m o c l e W FIRO-B

Workshop Facilitator: Ian Govier eH Val are thc e al

- O -B FIR Iden tify t hum he thre

e a n in tera (FIRO-B ction E or in ) areas xplo o terp

erso f indiv re each nal n o idua eed l & s f the FIR enio O B

D r tea m ba areas o iscus sis n an pers s how t onal h

& se e FIRO-B nior A team areas pply influ relat y i o

o ur u nshi ence deve n ps d lopm ent & erstandi ng

impr ovin of FIRO g se nior B to p e rs team relat onal ions hips

sho ork W p WS O would some power the gift to give us To see ourselves as others see us

It would from many a blunder free us! Robert Burns (17591796) The Johari Window The Johari Window The Johari Window

The Johari Window FIRO-B stands for: Fundamental Interpersonal Relations Orientation - Behaviour

Essentially, FIRO-B measures how you typically behave with other people & how you FIRO-B can dramatically increase your understanding of behaviour in areas such as the following:

How you come across to others & why this may not be the way you see yourself or the impression you might want to make; How and why conflict develops between well-meaning people; How to understand your own needs & how to manage them as you interact with others. FIRO-B can be applied to:

Personal development Team development Relationship counselling Conflict resolution What do I / we want to

ACHIEVE or CHANGE as a result of this workshop? FIRO-B Dr. Will Schutz

Psychologist 1925-2002 Originator of FIRO-B (1958) people need

people! The FIRO-B instrument identifies three areas of interpersonal need: Inclusion Control Affection GW

Inclusion (I) Inclusion is about: recognition, belonging, participation, contact with others, & how you relate to groups (refers to being involved with others)

Control (C) Control is about: influence, leadership, responsibility & decision making (refers to power) Affection (A)

Affection is about: closeness, warmth, sensitivity, openness & how you relate to others (refers to being up close & personal) What do you consider to be some of the key words or phrases

associated with the 3 Interpersonal Needs? GW The FIRO-B instrument measures two dimensions for each need: Expressed Wanted

Expressed (e) The behaviours a person expresses towards others (the behaviour that is actually initiated by you) Expressed Inclusion: how often do you act in ways that encourage your participation in situations?

Expressed Control: how often do you act in ways that help you direct or influence situations? Expressed Affection: how often do you act in ways that encourage Wanted (w) How the person wants others to behave or

feel towards them (the behaviour that is desired Wanted Inclusion: how much do you want to be part of others activities? Wanted Control: how much leadership and influence do you want others to assume?

Wanted Affection: how much warmth and closeness do you want from others? Essentially, FIRO-B measures: Frequency Selectivity

Frequency How often the behaviour will be shown Selectivity (Fussiness) How many people will the behaviour

be shown to Example of Guttman Scaling Lowest intensity of opinion, easiest to accept 1. 2. 3. 4.

My individual rights are important to me I would vote to retain my individual rights I would campaign to maintain my individual rights I would actively campaign to maintain my individual rights 5. I would fight for my individual rights 6. I would be prepared to use force to defend my individual rights Highest intensity of opinion, most difficult to accept

Predicting our scores Self-assessment 0 - 2 (Low) the behaviours are rarely displayed by you. 3 6 (Medium) the behaviours will be a noticeable characteristic of you but only some of the time. 7 9 (High) the behaviours are noticeably characteristic of you in most situations.

I E W C A

I C A E M H M

W H L H Lets examine actual scores Scores at a Glance

Exploring & Discussing Personal / Team FIRO-B 1. Which scale scores fit your self-concept most accurately? 2. Which scale scores fit your self-concept least accurately? 3. Based on the common history of the team members, which scale scores seem to be most / least like those that other team members would have predicted for you?

4. What values do you place on high or low scores on a particular trait? Do you evaluate a high score on Expressed Control as socially desirable or socially undesirable? Select one person with an expressed medium score in one of the need areas and explore what this means for them. Remember scores are about selectivity and frequency.

Some things you may wish to think about: How does this behaviour work positively for you? Are there any times when it has caused you a problem? If there are two people with the same medium scores, you may like to explore how that is different for each of them. Please look at the two profiles of people who work closely together and have the same scores for Affection. 1. How might the highlighted scores be apparent to someone observing the behaviour of person A & B?

2. What challenges do you think each might face? Debbie and Mike Debbie and Mike have been married for 5 years. The relationship has deteriorated over the last 3 years. Debbie is a conference organiser and Mike is a computer analyst. Here are their FIRO-B scores: Debbie & Mike

1. How do you think they met? 2. Discuss how their initial relationship worked? 3. What might have gone wrong? 4. Suggest a way forward for them? FIRO-B and Team / Organisational Culture Commitment & loyalty to

relationships Climate of openness & Access to powerful decision makers

fairness Widespread involvement Inclusion & recognition

Informal individual connections Acceptance of new employees Free exchange of information

Decisiveness & accountability Dominance Control Consistency & clear policy & procedures

Win / lose competition between individuals & departments Over dependence on staff & managers Blind obedience

Performance beyond obligations Trust between managers & staff Affection Encouragement

& support given & received Frankness & candour of feedback General level of optimism

Warmth & family feeling Final Thoughts eH Val are thc

e al - O -B FIR Iden tified

hum the thre e (FI an in t e racti RO-B E ) are on o xplo

r i n r terp as of indiv ed each erso idua o nal n

f t he F l&s eed I enio D r tea RO-B a m ba

reas iscus sis on a sed n how pers the F onal

IRO& se B n io r t A area eam pplie s r

e latio influenc deve d your nshi e unde lopm ps rstan ent &

din impr ovin g of FIR g se O-B nior team to pers on relat ions al

hips sho ork W p What will I / we do differently

If you want to see change be the change you want to see

If we always do what weve always done well always get what weve always got! If I do nothing about it in 24 hours Ill probably

Enjoy your weekend FIRO-B Workshop h lc

Facilitator: Ian Govier o i D u o Y k

n a h T

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