The Future Patient - HSELanD

The Future Patient - HSELanD

Whose health service is it anyway? Patients perspective Irish Patients Association Royal Hospital Kilmainham Dublin Irish Patients Association Dec 4th 2002 Author S McMahon Overview How we saw the system and see it The Health Strategy Our Strategy Getting it right Whose health care is it? the challenge

Areas of Involvement Importance of Networking Some messages for consideration Irish Patients Association Dec 4th 2002 Legacy Model R E W PO He alt hS er

vi ce Patient Irish Patients Association Author S McMahon sup por t Vision Model Patient Centered Health Service Health Service

power Patien t pport su Irish Patients Association Author S McMahon Vision of Irish Health Strategy Quality & Fairness A health system that supports and empowers you, your family and community to achieve your full health potential

A health system that is there when you need it , that is fair and that you can trust A health system that encourages you to have you say, listens to you and ensures that you views are taken into account Principles that underpin Strategy Equity and fairness

A people-centered service Quality of care Clear accountability Strategy not Dead we have only taken the first of many steps Our Strategy In Partnership with Health Service

Systems Place Patient at the center of Health Care Participate in the Improvement in the Quality & Safety they receive Participate in its Cost Effectiveness Participate in expanding the Availability of Service Protect Patients Rights!! Based on our experience

Patient Needs Be treated with dignity Privacy Confidentiality Have equitable access to services and medications Have quality and safety proactive management Programs Have access to meaningful information Right to give informed Consent To have Robust grievance procedures To trust the system

Irish Patients Association Goal is getting it right every time! Irish Patients Association Author SMcMahon Challenges to getting it right Exist! Medication Clinical Inequality of Access P e r c e n ta g e d i ffe r e n c e (% ) Management

Irish Patients Association Nov 15th 2002 Author S McMahon Occupational class gradi ents in health 700 600 500 400 300 200 100 0 M or talit y difference be t ween highe st and lowe st occup ational

cl asse s Irish Patients Association Networking & collaboration Listen and learn from the patients experience Enterprise liability advisory group PPF Health service quality assurance group

Among many NGOs Health strategy forum P.A. I.A.P.O. Cittadinanzattiva Areas Of Involvement Council of Europe Committee of experts on media and health (SP-MDS)

Primary Care Implementation National/Regional Steering Committees Medical Councils Advisory Group on Competence Assurance An Bord Altranais steering committee on Nurses in the prescribing and administration of medical products A Hospital policy advisory committees Consent/Complaints/Non Punitive reporting systems

EUPC Lecturers / Conferences / Media Simple message is System is listening and patient groups are beginning to collaborate We all must work to ensure that it is not tokenistic Campaigns

Value for Money Audit Participated in Safety Proactive risk management everywhere Industrial relations unrest Minister recently announced HR Study

Support Health care advocates within system when they identify safety issues European patients charter Without patient centered quality standards HC is not the patients Receptionist Doctor (GP) Pharmacist Community Staff Ev ent Consultant line Eg. Quality standards Nurse Communication

Safety Management Industrial Relations Grievance procedurers Patients View Irish Patients Association Professionals Mngr/Admin Others Author SMcMahon Its the patients Health Care system ! A health system that encourages you to have you say, listens to you and ensures that

you views are taken into account Patient centered Drives culture change Needs a partnership approach Corner stone quality ethos Lets Connect ! THANK YOU

Recently Viewed Presentations

  • Forming a New Nation

    Forming a New Nation

    Northwest Territory. Describes the newly acquired land from the Ohio valley region. Land Ordinance of 1785. Grid system of dividing up land. One square mile, township, 36 sections at least $1 per.
  • Culture and Relationships - Illinois State University

    Culture and Relationships - Illinois State University

    Culture and Relationships Theory & Research in Intercultural Communication—COM 372 John R. Baldwin—Illinois State University A systems explanation A systems explanation Process (Throughput): Communication patterns: Conflict Self-disclosure Power negotiation, etc. Input: Motives/Goals Definitions of relationship Cultures of origin Cultural values,...
  • Chapter 6 Electrostatic Boundary-Value Problems

    Chapter 6 Electrostatic Boundary-Value Problems

    ECE 305 Electromagnetic Theory. Qiliang Li. Dept. of Electrical and Computer Engineering, George Mason University, Fairfax, VA. Chapter 6 Electrostatic Boundary-Value Problems
  • 4. Chemical Calculations - nhehs.org.uk

    4. Chemical Calculations - nhehs.org.uk

    Counting atoms and molecules Moles, mass and Ar / Mr Calculating the Mr of gases What's the keyword? What are the different types of yield? Counting atoms and molecules Moles, mass and Ar / Mr Calculating the Mr of gases...
  • Tri-State Science and Engineering Fair

    Tri-State Science and Engineering Fair

    Organisms, fungi, microbiological cultures, molds, food, spoiled food, or substances that look like food. Substances, solid or liquid, that could be consumed. Drugs and medicines. Explosive, corrosive, toxic or poisonous substances. Fair Rules (cont'd) ...
  • Understanding Healthy Relationships

    Understanding Healthy Relationships

    Understanding Healthy Relationships Module E: Lesson 1 Grade 12 Healthy, Active Lifestyles Characteristics of a Healthy Relationship Healthy relationships are enjoyable and respectful and provide opportunities for many positive experiences that affect self-esteem Can develop healthy relationships with anyone, including...
  • SAMSUNG ELECTRONICS Seoul, Korea Japan / Korea Trip

    SAMSUNG ELECTRONICS Seoul, Korea Japan / Korea Trip

    SAMSUNG ELECTRONICS Seoul, Korea Japan / Korea Trip 2001 Fabio Armani Julian Carey Jennifer Goodwin Agenda Samsung Group - History & Structure Samsung Electronics History Company Focus Financial Overview Strategy Organizational Structure Challenges Samsung Group Founded in 1938 exporter of...
  • The 2006 ADL Survey 70th Meeting of the

    The 2006 ADL Survey 70th Meeting of the

    The 2006 ADL Survey 70th Meeting of the NATO Working Group on Individual Training and Education Developments 17-21 September 2007 Bergen, Norway