The Health Care System and You

The Health Care System and You Introduction Who we are Why we are here What we are going to talk about in this workshop Why should this matter to you

This will be interactive QUIZ 1. You are allowed to bring a friend/ partner to a doctors appointment True or False? 2. You should always go to the emergency room for Diarrhea True or False? 3. Once you have a family doctor, you are

not allowed to change doctors True or False? Topics Today Finding a Doctor Making an Appointment and Preparing for it Your Rights As a Patient

Getting the Most out of Your Dr Appointment Common Symptoms When to go to Emergency Room How to Read a Prescription Bottle Finding a Regular Doctor BC College of Physicians and Surgeons

resource Ask friends, neighbors and co-workers Visit the Yellow Pages in the phone book or on the internet, look under "Physicians and Surgeons Hospitals have lists of Drs accepting new patients Make a list of candidate doctors

Making an Appointment in the Community Explain to the receptionist that you are looking for a new doctor, and would like to meet with the doctor

If possible, dont plan to discuss a problem at this visit Use this opportunity to get to know the doctor

This is a chance for the doctor to find out about you and your health. Community Clinic Non-profit organization set up to serve a particular community E.g. Inner city community clinics are specialized in addiction and mental health These clinics are stepping stones to getting

a regular family doctor Different from a drop in clinic Resources have been included on a separate handout QUESTIONS ? MSP Medical Services Plan

You must enroll with MSP MSP insures medically required services Social services covers you for the first 30 days youre out of prison must be covered after BUT if you have urgent medical needs, Dr will see you no matter what (coverage or not) EFFECTIVE JANUARY 1, 2013

EFFECTIVE JANUARY 1, 2013 Adjusted Net Income One Person Family of Two Family of Three or

More $0 - $22,000 $0.00 $0.00 $0.00

$22,001 - $24,000 $12.80 $23.20 $25.60 $24,001 - $26,000

$25.60 $46.40 $51.20 $26,001 - $28,000 $38.40

$69.60 $76.80 $28,001 - $30,000 $51.20 $92.80

$102.40 Over $30,000 $66.50 $120.50 $133.00

Pharmacare Covers most prescription drugs for people Income based assistance Need to have MSP to register At time of purchase, you only pay amount not covered by pharmacare

Topics Today Finding a Doctor Making an Appointment and Preparing for it Your Rights As a Patient Getting the Most out of Your Dr Appointment Common Symptoms When to go to Emergency Room

How to Read a Prescription Bottle QUESTIONS ? Your Rights as a Patient To have a friend or someone else with you during an appointment To be treated with dignity and respect

To not feel judged or discriminated against To ask questions about your health To receive good explanations that you can understand To disagree with your health care provider Your Rights as a Patient

To get a second opinion To say no to treatment To have access to your medical records and read them To change doctors (but be aware of limited resources) To have your confidentiality and privacy

respected Your Responsibilities as a Patient Show your doctor and health care team respect. Do not threaten the doctor or nurses. Do not ask for medication you dont need. Share all of the important information with your doctor. Understand the time limits of the appointment.

Take responsibility for your own health. Try to live a healthy life. QUESTIONS ? Preparing for your Doctors Appointment What are my Symptoms?

Where are my Symptoms? Symptom Details Typical Questions When did it start? Where is the symptom (be precise)? Has it gotten better or worse? What do you want to ask your doctor? Write details down during the meeting

Anxiety Chest Pain Groin Other Things to Think About QUESTIONS ?

Scheduling Appointments vs. Same Day What are some examples of when you should make an appointment rather than just showing up? Scheduling Appointments vs. Same Day

Making Appointments (examples) Vaccinations Medication Refills

Physical Exams (yearly) Muscle/Joint Pain (non severe) Depression

Unexplained changes (appetite, weight change, urine change, severe tiredness) Allows the Dr. to prepare for you! See a Doctor Right Away If: Call Family Doctor first, or Drop In Clinic or head to

Emergency Room if Bleeding you cant stop Bad infection

Broken Bone Chest Pain

Severe Diarrhea Pain you cant handle Sudden difficulty breathing

QUESTIONS ? Your Relationship With Your Doctor Your conversation with your doctor is unlike other conversations because: You discuss sensitive and private issues.

Your time is limited. Your doctor is an expert on health and disease while you are the expert on your experience of the problem. You make important decisions that affect your life. Checklist Before You Leave Included in handout are a list of helpful

questions to double check before you leave your visit QUESTIONS ? How to Read a Prescription Pill Bottle QUESTIONS

? QUIZ 1. You are allowed to bring a friend/ partner to a doctors appointment True 2. You should always go to the emergency room for diarrhea False Sometimes!

3. Once you have a family doctor, you are not allowed to change doctors False Thank You!

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