The Patient Care Partnership - AIDET

The Patient Care Partnership - AIDET

Welcome to Cone Health! 1 Our Values Communication Accountability Respect Empowerment

iCare is the way we show our value of caring The Patient Care Partnership - AIDET Say Hello State who you are and why you are there Tell how long the wait or procedure will be Tell the pt. why you are doing what you are doing Thank the pt. for allowing you to care for him/her The Patient Care Partnership Hourly Rounding with a Purpose

8 Behaviors important to Hourly Rounding with Purpose: Use warm acknowledgement to reduce anxiety Perform scheduled tasks Address the 3 Ps (Pain, Potty, Positioning) Assess additional comfort needs Conduct an environmental assessment of the room Prior to leaving the room, ask, Is there anything else I can do for you? Tell each patient when you will be back Document the round

Resources Cone Connects intranet Clinical Key for Nursing / Clinical Skills Information about diagnoses, meds, labs; journal articles; patient education materials Click here Then here

SAFETY ZONE PORTAL Events inconsistent with Cone Health Policies & Procedures, or not part of routine care. SZP reports lead to appropriate follow up. The Event will be documented in patient chart SZP records are not

documented in patients chart Red Rules Cone Health Red Rule #1 A time out before all invasive procedures. Cone Health Red Rule #2 Patients are identified by: Name

Medical Record # Prior to receiving medication, blood products or any procedure CONDITION HELP A Safety Net Program for Patients and Families Ability for patients and families to activate a call to receive additional help, beyond their health care team, for unresolved patient care concerns.

Seek assistance from your Instructor or Nurse Communication Tools SRAR / HAND-OFF / HALL PASS Use for Internal and external transfer of care Shift Report Coverage for lunch / breaks Critical Lab and Radiology Results Requires uninterrupted time

Requires ability to ask questions Include the patient when possible Cone Health is a Certified Chest Pain & Stroke Center All personnel are required to know: Heart Attack Symptoms Code Stroke Symptoms What to Do

Heart Attack Symptoms Chest discomfort Pressure, heaviness Squeezing, tightness Burning May come & go Lasts more than 2 minutes Pain felt in one or both arms, the back or the neck Shortness of breath. Breaking out in a cold sweat

Nausea, vomiting. Light headedness Extreme weakness, fatigue Can occur in women and young people If you witness a patient, employee or visitor with these symptoms, get help immediately. Transport to ED or call 911. Stroke (Brain Attack) Symptoms Remember BE FAST Behavior changes, headache

Eye vision changes Get Help Fast! If you witness a patient, employee or visitor with these symptoms, get help immediately. Transport to ED or call 911. BE FAST was developed by Intermountain Healthcare, as an adaptation of the FAST model implemented by the American Stroke Association. Reproduced with permission from Intermountain Healthcare. Copyright 2011, Intermountain Healthcare.

Facial droop on one side Ambulation difficulty Speech slurred Time is critical Phones/Confidentiality Personal cell phone use is not permitted in clinical settings * Share

the Department phone number with significant others Clinical Key for Nursing / Clinical Skills can be used for referencing information Printing materials is prohibited Avoid all social media posts Be mindful of topics for public conversations people are listening and it may be misconstrued Student Parking

Carpooling is strongly encouraged on each campus. Moses Cone Hospital 3rd level of the Visitor Garage accessed from Church Street Wesley Long Hospital Employee parking lot located off N. Elam and Friendly avenues. Womens Hospital Upper Employee Lot Annie Penn Hospital Employee parking lot located adjacent to the South Main Street exit of the hospital lot. Behavioral Health Hospital Upper middle lot and to the left of the building. Alamance Regional Medical Center S Lot across from Medical Mall entrance

THANK YOU We are glad you are here and confident you will have an exceptional learning experience at Cone Health. Please sign the Orientation Acknowledgement Form and give to your School Faculty

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