Welcome John Doe Connecting Principles #1 INFLUENCE Principle #1 - Connecting increases your influence in every situation. Successful US Presidents exhibit 5 qualities: 1. 2. 3. 4. 5. Vision Pragmatism Consensus Building
Charisma Trustworthiness 4 of the 5 skills to being a successful leader have to do with connecting. Connecting Principles #1 INFLUENCE Most people who disconnect arent aware. Connecting Signals Unsolicited Appreciation: people say positive things Unguarded Openness: people demonstrate
trust Increased Communication: people express themselves more readily Enjoyable Experiences: people feel good about what they are doing Emotional Bondedness: people display a connection on an emotional level
Positive Energy: peoples emotional batteries are charged by being together Growing Synergy: peoples effectiveness is greater than the sum of the contributions Unconditional Love: people are accepting without reservation
Extra Effort: people go the extra mile Connecting Principles #1 INFLUENCE Jay Hall, PhD, Teleometrics, conducted a study on the performance of 16,000 executives. CONCLUSION: direct correlation between achievement and the ability to care for and connect with people. Connecting Principles #1 INFLUENCE HIGH ACHIEVERS AVERAGE ACHIEVERS LOW ACHIEVERS
Care about People as well as Profits Concentrate on Production Preoccupied with their own Security View subordinates Optimistically Focus more on their own Status Show a basic Distrust
of subordinates Seek advice from those under them Reluctant to seek advice from those under them Do not seek advice Actively listen Listen only to superiors Avoid communication
and rely on policy manuals Connecting Principles #2 OTHERS Principle #2 - Connecting is all about OTHERS and not ourselves. Why do we focus on ourselves and not others? 1.Immaturity Maturity is the ability to see and act on behalf of others 2.Ego 3.Failure to value everyone 3 Connecting Questions: 4. Do you CARE for me? 5. Can you HELP me? 6. Can I TRUST you? Connecting Principles #3 COMMUNICATION Principle #3 Connecting goes beyond words
3 Components to Face-to-Face communication WORDS TONE OF VOICE BODY LANGUAGE How others believe what we say when we communicate: What we say; 7.00% What others see; 55.00% The way we say it; 38.00%
>90% of the impression that we often convey has nothing to do with what we actually say! Connecting Principles #3 COMMUNICATION 3 Components to Communication Thought Action Emotion Connecting Principles #3 COMMUNICATION Communication Breakdowns Breakdown
Thought knowing Emotion feeling Dispassionate I know this Theoretical I know this Unfounded I do not know this Hypocritical Presumptuous Mechanical
Action - doing I do not feel this I do not do this I feel this I feel this I do not know this I do not do this I do this I do not feel this I do this
Connecting Principles #3 COMMUNICATION Action something we do; connecting visually; what people see Thought something we know; connecting intellectually; what people understand Emotion something we feel; connecting emotionally; what people feel Connecting Principles #4 ENERGY Principle #4 Connecting always requires ENERGY 4 Unpardonable sins of a communicator: Unprepared Uncommitted
Uninteresting Uncomfortable 3 of the 4 require a lot of effort and energy Connecting requires: 1. Initiative go first! 2. Clarity prepare 3. Patience slow down 4. Selflessness give 5. Stamina recharge Connecting Principles #5 SKILL Principle #5 Connecting is more SKILL than natural talent Connecting Practices #1 COMMON GROUND Practice #1 Connectors connect on common ground
Barriers to finding common ground: Assumption Arrogance Control Indifference Connecting Practices #1 COMMON GROUND Choices to finding common ground: Availability Listening
Questions Thoughtfulness Openness Likeability Humility Adaptability Connecting Practices #2 Simplicity Practice #2 Connectors do the difficult work of keeping it SIMPLE 4 components to connect through communication Humor
Heart Hope Help Three Ss Art of Simplicity 1. 2. 3. 4. 5. Talk to people, not above them Get to the point
Say it over and over and over again Say it clearly Say less Connecting Practices #3 EXPERIENCE Practice #3 Create an EXPERIENCE everyone enjoys How to be interesting: 1. Take responsibility for your listeners 2. Communicate in their world 3. Capture peoples attention from the start 4. Say it so it sticks Connecting Practices #4 INSPIRE Practice #4 Connectors INSPIRE people Inspiration Equation
Connecting Practices #5 CREDIBILITY Practice #5 CREDIBILITY is the currency that connectors have Credibility Checklist 1. Have I connected with myself? 2. Have I made right my wrongs? 3. Am I accountable? 4. Do I lead like I live? 5. Do I tell the truth? 6. Am I vulnerable? 7. Am I following the Golden Rule? 8. Do I deliver results? Thank you John Doe
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